Last updated: 23 July 2026
Pharmacy Weight Loss Prudhoe | GPhC Registration No. 9012511
Last updated: July 2026
We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our online pharmacy weight loss clinic services.
Pharmacy Weight Loss Prudhoe is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Prudhoe and across the UK. We act as the Data Controller for the personal information we collect.
When you use our services, we may collect the following information:
Personal details: Name, date of birth, gender, address, email address, and telephone number.
Health information: Medical history, current medications, weight, BMI, and other health data provided during your consultation, which we classify as special category data under UK GDPR.
Payment information: Transaction details processed securely through our payment provider. We do not store full card details on our systems.
Usage data: IP address, browser type, pages visited, and session information collected automatically when you access our website.
We use your personal and health information for the following purposes:
Clinical care: To assess your suitability for weight loss treatment, enable our pharmacist to review and approve your prescription, and ensure safe and appropriate dispensing of medication. Orders are dispatched within 1 working day once approved by the pharmacist.
Communication: To send order confirmations, delivery updates, and follow-up messages related to your treatment.
Legal compliance: To meet our obligations as a GPhC-registered pharmacy, including maintaining accurate patient records and fulfilling regulatory requirements.
Service improvement: To analyse how our website is used so we can improve your experience. This is done using anonymised or aggregated data wherever possible.
Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and processing necessary for the provision of healthcare. For special category health data, we rely on Article 9(2)(h) of UK GDPR — processing necessary for the provision of health or social care treatment.
Our website uses cookies to help it function correctly and to improve your browsing experience. Cookies are small text files stored on your device.
Essential cookies are necessary for the website to operate and cannot be disabled. Analytics cookies help us understand how visitors use our site. Functional cookies remember your preferences to personalise your experience.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.
We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:
Healthcare providers: Where clinically necessary, relevant health information may be shared with prescribers or other healthcare professionals involved in your care.
Service providers: Trusted third-party companies who assist us in operating our website, processing payments, and delivering orders. All such providers are bound by data processing agreements and are required to handle your data securely.
Legal requirements: Where we are required to disclose information by law, regulatory body, or court order, including to the GPhC or other healthcare regulators.
All third parties we work with are based in the UK or operate under equivalent data protection standards.
We retain patient records in line with NHS and GPhC guidance, typically for a minimum of eight years for adult patients. Payment and transactional records are kept for six years in compliance with financial regulations. After these periods, data is securely deleted or anonymised.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems use encryption and secure access controls. In the event of a data breach that poses a risk to your rights, we will notify the relevant authorities and, where required, inform you promptly.
Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, ask for your data to be deleted where there is no ongoing legal or clinical reason to retain it, object to or restrict certain types of processing, and request that your data be transferred in a portable format. To exercise any of these rights, please contact us using the details below. We will respond within 48 hours of receiving your request.
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a concern about how we handle your data, please get in touch:
Pharmacy Weight Loss Prudhoe
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009
We aim to respond to all data-related enquiries within 48 hours.